Using Digital Tech to Support Humanitarian Logistics

ICT4D Conference Webinar Series

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Resources Shared in this Webinar

Logistical challenges tend to overshadow any technology or programming challenges. Many illnesses are now preventable and most humanitarian needs can be addressed. The problem mostly lies in providing personnel, services, medicines, technologies, or other supplies, and information to those in need at the right time, in a reliable, sustainable, and cost-effective way. And the need is growing for better collective strategies between organizations to improve the reactivity and reliability of supply delivery for health and humanitarian programs during and after emergencies.

This webinar, part of an ongoing series around ICT4D, will explore new digital technologies as well as best practices in using existing ICT to better support supply chain management, particularly of health and humanitarian programs globally.

Expert speakers from diverse backgrounds will share lessons learned, introduce new digital technologies around information services, smart money and supply tracking, discuss last mile delivery challenges, and how to improve collaboration for a more effective and efficient humanitarian and health aid logistics.

Agenda & Panel Discussion

  • How ICT assists a more successful organization-wide supply chain management: Exploring the opportunities in connecting large ERP systems and mobile-based technologies
  • Digital innovations in supporting health supply chains, especially tracking of medical supplies across various regions and through different partners
  • Addressing challenges of setting up emergency mobile networks for more effective humanitarian response
  • Practical tips for dealing with last-mile delivery challenges of ICT4D programs
  • Challenges and solutions related to IMC’s global rollout of the purchase to pay systems
  • How can humanitarian actors, along with the private and public sectors, better collaborate and exchange information, knowledge, and data to support more effective logistical assistance to people in need of assistance


Sarah Penniman-Morin, Deputy Director for SCM Performance, Knowledge Management, and Learning, Global Supply Chain Management (GSCM), Catholic Relief Services

Eric Kiruhura, Digital Advisor – Disaster Management, World Vision International

Kim Shelsby, Director of Digital Supply Chain Solutions, Chemonics International

Shelley Taylor, Founder/CEO, Trellyz

Neil Rodrigues, Director Global Supply Chain, International Medical Corps


George Fenton, CEO, Humanitarian Logistics Association

Sonja Ruetzel, ICT4D Partnerships and Conference Manager, Catholic Relief Services

Learn more about the speakers

Sarah Penniman-Morin, Deputy Director for SCM Performance, Knowledge Management, and Learning, Global Supply Chain Management (GSCM), Catholic Relief Services
Sarah joined CRS in 2015 after spending most of the last 13 years of her career in the field with PSI and MSF, managing medical and health product supply chains in development and emergency programs around the world.  She has a Master’s of Science in Public Health from the London School of Hygiene and Tropical Medicine, and a Master’s of Engineering in Supply Chain and Logistics from the Massachusetts Institute of Technology’s (MIT) Supply Chain and Logistics Excellence (SCALE) Program.

Eric Kiruhura, Digital Advisor – Disaster Management, World Vision International
Eric is a firm believer that information and communication technologies are key enablers and accelerators in achieving humanitarian and development goals, when appropriately applied in a responsible way. He is a strong advocate of extending digital capabilities to vulnerable communities, where real transformation takes place.
Eric has 17 years of experience within the humanitarian and international development industry. He currently serves as the Digital Advisor for Disaster Management at World Vision International, where he advocates for a responsible, digital-everywhere approach in all humanitarian programming.

Kim Shelsby, Director of Digital Supply Chain Solutions, Chemonics International
Kim has over 25 years of professional experience in the private sector and international development. His areas of expertise include international supply chain management, private sector development, and competitiveness. Previously, he was the Transition Manager and Managing Director on the $9.5B Global Health Supply Chain Procurement and Supply Management (GHSC-PSM) project. Prior to GHSC-PSM, Kim directed the implementation of economic growth projects in the Middle East and Africa. Kim lived in Egypt from 2010-2013 where he implemented a USAID competitiveness project, during the Arab Spring’s Egyptian Revolution. He lived in Zambia from 2005-2008 where he worked for SNV, the Dutch Development Agency, and then Chemonics International where he implemented a USAID/MCC project. Kim has experience in over 40 countries in the Middle East, Africa, Eastern Europe, Asia, and the Caribbean. He has a Master’s degree in Applied Cultural Anthropology from the University of Maryland, an MBA from ASU’s Thunderbird School of Global Management, and is will complete a mini-master’s degree in Supply Chain Management from Arizona State University in February 2019.

Shelley Taylor, Founder/CEO, Trellyz
Trellyz is a software company providing resource management tools to non-profits and is the creator of RefAid (Refugee Aid App). Shelley is a Silicon Valley veteran with 20 years’ experience as a technology entrepreneur. She and her team built and launched the RefAid app as a passion project, to help refugees entering Europe find the services they needed where they were. Most of the nonprofits and local government service providers didn’t yet have a central database of their own services so the trellyz platform became the first-ever global network of service providers and repository of services by organization, type of service, and location. RefAid was so successful, growing to 23 countries in two years, that the company decided to create LifeSpots, similar to RefAid, but offering all cities and all nonprofits the ability to manage and publish their services to all of their stakeholders in real time, by location and type, to the LifeSpots app, and to communicate and collaborate with each other by location and category of service.

Neil Rodrigues, Director Global Supply Chain, International Medical Corps
Neil is a Supply Chain leader with multi-region & multi-sector executive experience in Europe, Africa, the Middle East, and Asia in the international development, aid and relief, commercial logistics, international trade, and engineering sectors. Coming originally Originating from a commercial supply chain and logistics background with the AP Moller Maersk Group, Neil has worked with a range of NGOs, currently leading the global supply chain function at International Medical Corps. He was previously with Save the Children UK and International, Merlin, and Advance Aid. With a passion for and expertise in developing countries, his objective is to drive excellence in high-performing supply chain and logistics global operations through effective change management strategies and inspirational leadership.

George Fenton, CEO, Humanitaria Logistics Association
George was one of the original co-founders of the HLA in 2005, and has acted as a Trustee and volunteer CEO ever since. Outside this role, he is an independent consultant, providing services to support local and international aid organisations, United Nations, private sector, and national Governments governments to improve the delivery of humanitarian assistance. Formerly, he led the global humanitarian innovations and partnering group for World Vision International, which includes the Last Mile Mobile Solutions (LMMS) platform and iCash (innovations for cash programming) program.
He is an ardent collaborator and connector and, during more than 30 years working within the humanitarian and development sectors, has founded several inter-agency groups and forums that have been aimed at improving operational collaboration and capacity building.

Sonja Ruetzel, ICT4D Partnerships and Conference Manager, Catholic Relief Services

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