Webinar on the Health Enablement Learning Platform (HELP) solution, a mobile phone-based tool to train and empower CHWs flexibly, when it suits them. HELP has been developed through a cross-sector collaboration between Amref Health Africa, Accenture, Mezzanine, Safaricom and the M-Pesa Foundation.
The Health Enablement and Learning Platform (HELP) provides personalized training and productivity tools such as job aids and decision trees using SMS and IVR. HELP has been developed through a cross-sector collaboration between Amref Health Africa, Accenture, Mezzanine, Safaricom, the M-Pesa Foundation and the Ministry of Health.
May 2014 saw the successful completion of a 12-month pilot, where HELP was rolled out to 318 CHWs in urban, rural and nomadic regions across Kenya. 78 percent of CHWs fully completed all nine training topics with an average quiz score of 80 percent and an overall satisfaction rating of 4.7 out of 5. After four months knowledge retention level was 12 percent higher in the pilot groups.
The HELP Partnership is now rolling the programme out to 3,000 CHWs, reaching 300,000 people, further evolving the platform towards smart devices and richer content. HELP intends to partner with a coalition of NGOs and implementers, private sector, Ministries of Health and donors and foundations.