Buyer Beware: Selecting Vendors and & Negotiating Terms in Technology Agreements

NPOKI, n-Village, and InsideNGO

NOTE: This is not a NetHope-sponsored webinar and is posted as a courtesy.

All times in US Eastern Time

With the proliferation of new technological solutions for everything from fundraising to donor relationship management, program analytics to payment processing, organizations are increasingly engaging a wide-variety of third-party vendors. The services being provided by such vendors are often “mission-critical,” meaning they are essential to an organization’s ability to meet their goals and pursue their mission. As the legal contract with these vendors form the groundwork for the delivery and continuing functionality of the system being provided – and details the rights, obligations and remedies of the parties - it’s essential that NFPs / NGOs are prepared to properly and effectively review and negotiate the legal terms.

In this webinar, Moderator Surya Sayed-Ganguly, Attorney Jon Dartley, and Net@Work’s David Marks will walk you through the maze of tasks, questions, and considerations needed to insure success when assessing, selecting and negotiating terms with technology vendors, including:

  • Nuts & Bolts of the Pre-Selection Process, including how to determine if an RFP is warranted?
  • Negotiating Price – factors and tactics to be considered, including fixed price versus time and materials.
  • Working with Key Stakeholders – how and when to bring the right staff to the table, and how each can help to insure success
  • Business Considerations – reviewing the contract, both internally (stakeholders) and externally (lawyers).
  • Legal Terms and Conditions – Key terms to include to protect against/mitigate delays, price overruns, data breaches, vendors failure to perform as expected, etc. Negotiating key terms is essential to protecting your organization.

Who should attend:

We welcome all NFP/NGO staff involved in helping to select technology vendors and negotiate vendor contracts to bring your questions.


John Dartley, J.D., Ph.D., Attorney at Perlman & Perlman

David Marks, Nonprofit Account Executive at Net@Work