Navigating the Terrain from Cash to e-Payments

  • Emma Schwartz
  • May 24, 2016

It has been nearly two years since the release of the USAID-NetHope e-Payments Toolkit – a practical 10-step guide created to help non-governmental relief and development organizations in making the journey from cash to electronic payments (e-payments).

Since June 2014, the Toolkit has been downloaded by more than 1,000 individuals representing over 700 different private and public sector stakeholders looking for guidance, tools, resources, and examples to help in the transition away from cash. In response to demand, the Toolkit has also been developed in French (download here).

NetHope has also created and delivered a practical, case-based training curriculum following the trajectory of the Toolkit journey to groups of NGOs in five countries, complete with facilitated presentations from various digital payment service providers. 

Over time, the Toolkit has proved useful to a wide range of staff involved in the processing of operational and program payment streams – from finance, internal audit, and program staff, to legal, procurement or contracts staff and senior leadership. 

The guide has become especially valuable to USAID implementing partners looking to comply with the agency’s new requirement to use e-payments as the default payment method, when possible. (1)

The above video tells the story of how a finance manager uses the toolkit to transition payment streams of an agriculture program in Ghana from cash to e-payments.   

With the help of participation and feedback, the USAID Digital Development and NetHope Payment Innovations teams intend to keep the Toolkit as up-to-date and relevant as possible as the digital payments space continues to evolve and change.

Please direct any feedback, general inquiries or training requests to

Quick links to other useful e-payments-related resources:

1: In 2014, USAID issued a Procurement Executive Bulletin making electronic payments the default method of payment under all new procurement activities.
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