Frontline Humanitarian Logistics

With many nonprofit organizations moving to deploy or replace their core Enterprise Resource Planning (ERP) capability in 2019/20, there was a systemic opportunity to deliver a sustainable technology capability for the humanitarian community. This would enable interoperability across the sector and provide a large efficiency gain to all. (Interoperability is defined as the ability of two or more systems to operate together in concert, literally to ‘inter operate’.)

Award Winning! This FHL initiative and Mike Smith have been recognized by the Start Network for their effort in grappling with the challenges of systemic change in the humanitarian sector, and for driving lasting change within the wider system.

To save time and costs and enable interoperability of information systems within and between organizations, NetHope and a group of its nonprofit membership organisations began the FHL Data Standard project. The project was joined by Proteus, a digital change consultancy, to help create the Data Standard that would help the whole sector – and ultimately to better help people in need of humanitarian support.

The fact that this collaboration includes the technology companies is powerful because it is these companies that provide the backbone systems that nonprofits, international agencies and governments use, including in the forefront of their aid delivery. If these systems are designed with sensitivity for frontline situations, by using common processes and data entities across frontline humanitarian logistics, then they can be a huge enabling and effort-multiplying factor for the sector. This would save significant time and cost for individual organisations that require a system, and enables interoperability and quick sharing of frontline humanitarian data which can be vital in a crisis. Conversely, if these systems continue to be unsuitable for frontline environments, they can quickly become a limiting factor in emergency response and recovery. In some cases, they may even require bespoke or inefficient ‘work arounds’ or ‘hacks’, adding further burden to the nonprofit’s vital resources.

This FHL Data Standard project brought together experience from nonprofits, some of the world’s biggest technology companies with expertise in supply chain management, technology consultants and academics with a focus on humanitarian logistics. Together they ensured the data standard would be rigorous, fit for purpose, and crucially could be dynamic and built upon. They knew their standard would increase in relevance and value as it was further tested in the fire of large-scale software development and real-life aid situations.

Do you work for a NetHope Member organization and want to get involved? Access the working group page here. You will need to login. If you haven't already, you will need to create a member-specific NetHope Solutions Center login.


Word Doc

Frontline Humanitarian Logistics Data Standard and Guide for Use (Version 1.0.2 - September 2020)

Word Doc

Frontline Humanitarian Logistics Learning Exercise Summary (April 2020)




List of keywords related to the FHL initiative: Frontline Humanitarian Logistics, FHL, FHL Data Standard, Frontline Logistics, Humanitarian Logistics, Non-profit Data Standard for Humanitarian Logistics, NDS-HL, Hanken, Process Framework, Data Items, NGO Reference Model, Common Data Model
Our website uses Cookies to enhance your experience and to measure, understand, and improve our website. By continuing to use this website you agree to the use of Cookies. If you do not agree, you can decide to disable Cookies in your web browser. Learn More About Cookies
Got it!