The NetHope IDEA Journey™

The NetHope IDEA Journey™

Dreams transform the world

And a NetHope IDEA Journey™ is where dreaming begins. When your organization embarks on an IDEA Journey, you will explore deeper, design smarter, and achieve more for your mission. If your organization wants to accelerate forward and transform your goals into real-life impacts, journeying with NetHope’s Center for the Digital Nonprofit is the solution you have been searching for.

We can dream bigger and imagine better when we bring diverse viewpoints and voices together.

Travel with us to design an innovative solution to one of the biggest challenges your organization is facing today, and join with other nonprofits who have realized their dreams and are now more effectively achieving their world-changing goals. Through your bespoke IDEA Journey, you will have the rare opportunity to bring key stakeholders from across your organization together in a concerted effort to solve your challenge and drive your mission forwards. And you will do it in a way none of you could ever realize alone.

An IDEA Journey is a unique experience that will transform your thinking and deliver results. It will unlock a new dialogue between your executive team and program staff, equipping you to discover the best way to reach your desired destination. Through your journey, you will be supported by NetHope and a certified IDEA Journey consulting partner to imagine, create and execute your idea – assessing the results and tweaking your solution so that it creates the biggest positive impact possible.

Organizations that have taken the bold decision to embark on an IDEA Journey have transformed their ways of working. They are having greater impact because they dared to dream.

HIAS, a NetHope Member working to help refugees rebuild their lives, wanted to go on a journey of digital transformation so that their global offices and HQ staff could better connect, collaborate and impact. They had a dream to bridge the digital divides that separated their staff, partners, and stakeholders – creating an organization that worked seamlessly together across borders and skillsets.

Now, the whole of the organization is connected as ‘One HIAS’ in an effective and efficient way. Through their IDEA Journey, HIAS has achieved their dream of digital transformation, and their connectedness will enable them to carry out their life-transforming work with refugees more effectively. Download HIAS's statement of success.

LISTEN: NetHope's Destination Digital Podcast Ep: 1 with former NetHope CEO, Lauren Woodman and Mark Hetfield, CEO of HIAS

NetHope Member SOS Children’s Villages works with families and communities to provide children with loving and supportive care. They dreamed of bringing the benefits of digital transformation directly to those they were supporting on the ground – caregivers. Through their NetHope IDEA Journey, SOS Children’s Villages designed a digital solution that would leave no one behind.

SOS Children’s Villages created Rafiki, a chatbot designed to help caregivers learn and improve their knowledge and skills on care and mental health topics. To be accessible at community-level, Rafiki runs on simple smart phones, simulates human trainers, and uses chat and voice functionality. Now operational in three countries, the Rafiki Project is helping caregivers raise children in difficult contexts. It has broken down barriers and put life-changing knowledge in the hands of those who need it.

WATCH: A conversation about Project Rafiki with Thomas Rubacher and Ahmed Mihaimeed from SOS Children’s Villages

What’s your challenge? And do you dare to expand your horizons as you dream up a solution?

If you do, a bespoke IDEA Journey is the springboard your organization needs to achieve your goals.

Take the first step today.

If you have buy-in from your organization to find a solution to the challenge you are facing, you can begin the process right now. Start by filling in our discovery form.

Delve deeper into the IDEA Journey. And be inspired by the experiences of former IDEA Journey adventurers by reading their Dream Books.

Explore the graphic below to find out what your IDEA Journey could look like.

ASSESS impactPilot andEXECUTEdeployment ofsolution in the field,adjust and reportDESIGNsolution, change management,M&E, technology,communications, reportIMAGINEWorkshopEmpathize, define, ideate,prototype, and test


We have created this IDEA Journey resource guide from the experience of our nonprofit colleagues. We thank leaders of the British Red Cross, Compassion International, HIAS, International Refugee Council, Marie Stopes International, Medair, Médecins Sans Frontières, Mercy Corps, Norwegian Refugee Council, Pro Mujer, SOS Children’s Villages, Team Rubicon, The Carter Center, Trócaire and Winrock for their collaboration, pioneering leadership, and knowledge sharing. This resource guide would not have been possible without them. Read the Dream Blog Posts and Dream Books that chronicle the progress these organizations are making and get inspired for the potential your IDEA Journey could unlock.

The expertise of our Consulting Partners has also made this resource guide possible. Thanks go to Accenture Development Partnerships, AKA, Avanade, Revel, and Wipfli. Microsoft is the sponsor of IDEA (originally Dream, Design, Deliver (D3)), and we are very grateful for their generosity and collaboration.

As a work-in-progress, detailed information in this version stops at the Design phase. Keep coming back for updated content. We hope you find this resource guide helpful and we welcome your feedback. Please do feel free to use what you find on these pages to do good. And then tell us what happened!

The work of The Center for the Digital Nonprofit cannot be done without our dedicated Founding Partners. We thank them for their support.


NetHope thanks Microsoft for support initiating this program and their sponsorship of the first 15 NetHope members' IDEA Journeys.

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